Thank you for purchasing our digital products. We strive to ensure that our customers are satisfied with their purchases. However, due to the nature of digital content, certain restrictions apply regarding refunds and returns.
Digital Products
All sales of digital products are final. Once the product has been purchased and delivered (e.g., downloaded, accessed, or otherwise made available), we do not offer refunds or exchanges unless required by law.
This includes but is not limited to:
- eBooks
- Digital downloads (PDFs, templates, files)
- Online courses or webinars
- Software or apps
- Membership or subscription content
Refund Exceptions
Refunds may be considered in the following situations:
- You were charged multiple times for the same product
- You are unable to access the digital product due to technical issues on our end
- The product was not delivered as described or is defective (e.g., corrupt file)
To request a refund under these circumstances, please contact us at [Insert Contact Email] within 3 days of your purchase. Include your order number and a detailed description of the issue.
Unauthorized Transactions
If you believe your payment was made without your authorization, please contact us immediately. We may require proof of the unauthorized transaction and will work with our payment processor to investigate.
Customer Responsibility
Before making a purchase, please ensure that:
- You have read the product description carefully.
- Your device meets the technical requirements.
- You understand that all sales are final.